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Appointments


When you register with the Practice you will be able to consult any of the doctors

        

We Offer a variety of appointment options, these will include telephone consultation, face to face appointments or an appointment at our satellite surgery, particularly aimed at those patients who need to see a doctor after 5pm.

 

On telephoning the surgery you will be asked for a reason for the call and the receptionist will direct you to the most appropriate appointment type.

Appointments can be made in advance or on the same day, and you can book appointments in a number of ways:

1) By telephone - Please telephone the surgery on 01925 650226 between 8.30am and 6pm.

 

2) Online booking - Access to 24hour online booking on our website at www.guardianmedicalcentre.co.uk via the online services tab. Please note you must register for this service by attending the surgery with photographic ID and proof of address.

 

3) Satellite surgery - for an appointment after 5pm or on a Saturday, please speak to a Receptionist and they will provide you with a unique password and booking instructions.

 

Face to face appointments and telephone consultations can still be booked in the usual way for Nursing staff and the Health Care Assistant. 

 

Please note we no longer offer open surgery on a Monday & Thursday morning, and we are not able to see non-emergency patients who arrive at the Practice without an appointment. 

 

We are continually monitoring our appointments and we aim to meet patient demands, please do let us know if you have any suggestions or feedback.

 

We aim to see patients on time, however on occasions; your clinician may be running late. If this is the case we will aim to see you within 30 minutes of your appointment time. You will be kept informed of any delays in your appointment, if you find the delay unacceptable we will, where possible, offer an alternative clinician or a new appointment at a mutually convenient time.

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If you are unable to attend your appointment, please let us know, as we are a very busy practice and another patient will be able to benefit from your cancellation.

 

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