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Welcome to Guardian Medical Centre

Guardian Medical Centre is home to an NHS general practice providing a comprehensive range of medical services within friendly, comfortable and modern purpose-built premises.

The building was built by the practice in 1995 and houses not only the GPs but also a wide range of community services, plus a full-size operating theatre and recovery suite.

There is ample parking and the building offers easy access and facilities for the disabled and mothers with babies.

This website has been designed to introduce you to our practice. Please read it carefully, it informs you about the services provided and how to use them.


ote the surgery is closed on Christmas Day and Boxing Day. Please seek the information below for services that may help you over the Christmas period.

CONTACT US TO BOOK AN APPOINTMENT FOR YOUR FLU VACCINATION

** APPOINTMENTS ALSO AVAILABLE TO BOOK ONLINE - PLEASE MAKE SURE YOU BOOK INTO THE CORRECT AGE CATEGORY SLOT **

ELIGIBLE PATIENTS ONLY: +65 YEARS / CHRONIC DISEASE / PREGNANT LADIES - APPTS BOOKED FOR NON-ELIGIBLE PATIENTS WILL BE CANCELLED


Community Pharmacy Repeat Ordering Service

Important changes to repeat prescription ordering

Following on from two successful pilots we are working with NHS Warrington Clinical Commissioning Group to change the way repeat prescriptions are ordered in our practice.

These changes mean that if you are a registered patient with us, you will no longer be able to order repeat prescriptions at the pharmacies that dispense that dispense for us and you will be required to order them directly from the practice from: Wednesday 17th October 2018.

Some patients may be exempt and still require pharmacy managed repeat prescription and they can still order through their pharmacy. Please ask at reception if you are unsure if you require pharmacy managed repeat prescriptions.

We know that the change can bring challenges. Change is something that may be daunting, bit it is necessary to ensure that we monitor and control medicines more closely for the benefit of patient safety.

However, we have a duty to obtain good quality, safe and cost effective services for the people of Warrington. Unused prescription medicines cost the NHS across the UK over £300million every year.

You can help reduce this cost by taking responsibility for managing your own medicine effectively through:

  • Having a regular review with you GP practice Clinical Pharmacist.
  • Not ordering a medication just because it's on your repeat prescription. If you don't need the medicine, please don't order it. If you need the medicine again in the future you can still request it.

For more information, please speak to a member of the prescriptions team or visit the following link for frequently asked questions.

https://www.warringtonccg.nhs.uk/Medicines%20Management/Repeat%20Prescription%20Ordering%20Service%20FAQs%20Wave%20three%20FINAL.pdf


Patient Advisers

 

Virtually everyone who calls a GP practice to make an appointment asks to see a GP, but very often help will be available from other highly skilled medical professionals such as Nurses or Pharmacists, or from other services such as the voluntary sector, who can support people with a wide range of social, emotional or practical needs.

From July 2018 the Patient Adviser programme will be rolled out across all practices in Warrington and from August 2018 our trained patient advisers will provide you with a first point of contact to direct you to the most appropriate source of help. Staff who are Patient Advisers have undertaken appropriate training to make it easier for you to get an appointment with the most appropriate professional - this could be with a Healthcare Assistant, Practice Nurse, Clinical Pharmacist based in our practice (who is able to prescribe medications in the same way as your doctor) or your GP. You may also be directed to another professional who based outside of the practice or to a professional in the voluntary sector.  

To help you access the correct service, when you call the practice, the Patient Adviser will need to know a little about why you need an appointment. Patient Advisers aren't being nosey or obstructive in your request to seeing a GP, they genuinely want to help.

They will ask you a few brief questions as Patient Advisers have a number of alternative types of appointment available to them and they need to offer you the most appropriate appointment to deal with your problem. The most appropriate appointment may be with the GP or for example perhaps with another member of the practice team.

Patient Advisers have taken part in robust training and will treat all information in the strictest of confidence; you'll then be directed to see the correct professional to meet your need. You can ask to speak to the Patient Adviser receptionist privately.

In implementing the role of Patient Advisers we very much hope that you will find the new role helpful. The role will help the practice make best use of the services available both at the practice and in the wider community and in doing so, indirectly increase the number of available GP appointments so that you can more easily secure an appointment when it is necessary.

For more information, please read the frequently asked questions:

http://www.warringtonccg.nhs.uk/Downloads/Patient%20Advisers%20frequently%20asked%20questions%20FINAL.pdf


General Data Protection Regulation (GDPR)

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How we use your information:

  • We collect and hold data about you for the purpose of providing safe and effective healthcare
  • Your information may be shared with our partner organisations to audit services and help provide you with better care
  • Information sharing is subject to strict agreements on how it is used
  • We will only share your information outside of our partner organisations with your consent *
  • If you are happy with how we use your information you do not need to do anything
  • If you do not want your information to be used for any purpose beyond providing your care please let us know so we can code your record appropriately
  • You can object to sharing information with other health care providers but if this limits your treatment options we will tell you
  • Our guiding principle is that we are holding your information in the strictest confidence
  • For more information about who our partner organisations are and how your data us used please see our privacy notice or ask at reception

* Unless the health & safety of others is at risk, the law requires it or it is required to carry out a statuary function.

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When the practice is closed

Please find some links below to guide you on any help you require when the practice is closed.

Emergency dental treatment:

http://www.warringtonccg.nhs.uk/Page%20images/local-services/emergency-dental-service.htm

Self care at home:

http://www.warringtonccg.nhs.uk/Page%20images/your-health/adult-self-care.htm

http://www.warringtonccg.nhs.uk/Page%20images/your-health/childrens-self-care.htm

NHS 111:

http://www.warringtonccg.nhs.uk/Page%20images/local-services/nhs-111.htm

General healthcare advice and information:

www.nhs.uk


CARE QUALITY COMMISSION

Guardian Medical Centre was inspected by the Care Quality Commission in March 2016 and received an overall rating of Good. To view the full report please visit the following website www.cqc.org.uk and search for Guardian Medical Centre or click on our policies tab at the top of the page and click on CQC.

WHO IS MY ALLOCATED GP?

Whilst all of our patients are welcome to see any of our GP's in the practice, we have allocated a GP to every patient in the practice (including children) as part of the government's plans to give every patient in the country a named GP, responsible for co-ordinating all of the services we provide through our contract. If you would like to know who your named GP is please contact reception, if you feel that you wish to change your allocated GP, we will endeavour to accommodate your request at reception.


 

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(Site updated 08/11/2018)
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